The first opportunity involves wider collaboration between trading partners on information and product flows. Such collaboration would reduce packaging and curb emissions of carbon dioxide, he said.
A second opportunity lies in improvements in on-the-shelf availability of product. Consumers increasingly want to find store shelves well-stocked, as noted in recent research conducted by IGD, the U.K.-based research firm, which found product availability was the number one concern for consumers.
The third area of opportunity involves the elimination of waste throughout the supply chain. Areas for waste reduction include repetitive handling and moving, inefficient administration and warehouse layouts, damage and theft, suboptimal use of the workforce, huge product variability, poorly utilized equipment, and poor data.
From: http://ping.fm/xMkIG
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